1310

Cause

Paper size may not be compatible with automatic duplex printing.

What to Do

The paper sizes suitable for auto duplex printing are A4 and Letter. Make sure that the size of paper loaded in the printer and the paper size settings are correct.

Press the printer's OK button to eject the paper and restart printing from the front of the next piece of paper. The reverse side of the ejected sheet is not printed.

 To cancel printing, press the printer's Stop button.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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