Support Code 1725 Appears (Maintenance Cartridge Cannot be Recognized) - GX5020

Article ID: ART180721 | Date published: 04/14/2022 | Date last updated: 04/26/2022
 

Description

The currently installed maintenance cartridge can't be recognized.

Solution

1725

Cause

The currently installed maintenance cartridge cannot be recognized.

The maintenance cartridge may not be installed properly or may not be compatible with this printer.

 

What to Do

Turn off the printer, remove the maintenance cartridge, then reinstall it correctly.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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