Paper Settings - GX5020

Article ID: ART180727 | Date published: 04/14/2022 | Date last updated: 04/26/2022
 

Description

Learn about the paper settings of the MAXIFY GX5020.

Solution

Paper Settings

By registering the paper size and the media type, the message is displayed before printing starts when the paper size or the media type of the loaded paper differs from the paper settings
 

After loading paper:

  • When you load paper in the rear tray:

    Paper loaded in the rear tray

    The screen to register the rear tray paper information is displayed.

    Figure: LCD

    Register the paper size and the media type according to the loaded paper.

  • When you insert the cassette:

    Cassette inserted

    The screen to register the cassette paper information is displayed.

    Figure: LCD

    Register the page size according to the paper loaded in the cassette.

 Learn about the proper combination of paper settings you can specify on the Windows printer driver (media type / paper size) or on the LCD.

 

When the paper settings for printing are different from the paper information registered to the printer:

Ex:

  • Paper settings for printing: A5

  • Paper information registered to the printer: A4

Paper setting mismatch between printer and PC

When you start printing, a message is displayed.

Check the contents of the displayed message, press the OK button and then choose one of the following:

Print on set paper.

Select if you want to print on the paper loaded without changing the paper settings.

For example, when the paper setting for printing is A5 and the paper information registered to the printer is A4, the printer starts printing on the paper loaded in the rear tray or in the cassette without changing the paper size setting for printing.

Replace the paper

Select if you want to print after replacing the paper of the rear tray or the cassette.

For example, when the paper size setting for printing is A5 and the paper information registered to the printer is A4, you load A5 sized paper in the rear tray or in the cassette before you start printing.

The paper information registration screen is displayed after replacing the paper. Register the paper information according to the paper that you loaded.

Cancel

Cancels printing.

Select when you change the paper settings specified for printing. Change the paper settings and try printing again.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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