2114
Cause
Paper settings specified when printing do not match the paper information for the rear tray registered on the printer.
Learn about the appropriate combination of the paper settings (media type / paper size) specified in the Windows printer driver and the paper information registered on the printer.
Learn how to register paper information on the printer.
If the paper source is set to be selected automatically and the paper settings specified when printing differ from either the rear tray or the cassette paper information registered on the printer, the following message appears on the printer's LCD.
What to Do
Press the printer's OK button to display the screen below.
Use the 
buttons to select the appropriate action and press the printer's OK button.
Depending on the settings, some of the options below may not be displayed.
-
Print on set paper
-
Select this option to print on the loaded paper with the paper settings specified when printing.
For example, when the paper size specified when printing is A5 and the paper information for the rear tray is registered as A4, select this option to print on an A4 paper loaded in the rear tray with the A5 setting.
-
Replace the paper
-
Select this option to print after changing the paper in the rear tray.
For example, when the paper size specified when printing is A5 and the paper information for the rear tray is registered as A4, select this option to print after changing the paper in the rear tray with an A5 paper.
After changing the paper, the paper information registration screen for the rear tray appears. Register the paper information on the printer according to the loaded paper.
Learn about the appropriate combination of the paper settings (media type / paper size) specified in the Windows printer driver and the paper information registered on the printer.
-
Cancel
-
Cancels printing.
Select this option when you want to change the paper settings specified when printing. Change the paper settings and try printing again.
You can configure the setting to hide the misprint prevention message. When set to hide the message, printing begins regardless of whether the paper settings specified when printing and the paper information of the rear tray registered on the printer match.
Learn how to change whether to display the misprint prevention message when printing by using the operation panel.
Learn how to change whether to display the misprint prevention message when printing from a Windows PC or a Mac.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
____________________________________________________________________________________________
