Replace / Reseat the Print Head - TS9520 / TS9521C
Article ID: ART180793 | Date published: 06/09/2022 | Date last updated: 06/09/2022
 

Description

Learn how to replace or reseat the print head of the PIXMA TS9520 / TS9521C.

Solution

If you need to replace or reseat the print head for your PIXMA TR8520 printer, follow the steps below.

  1. With the printer turned on, open the scanning unit / cover.

    Figure: Open the scanning unit / cover

  2. Remove each of the ink tanks by pressing the tab (A) and lifting the ink tanks out of the printer.  Remove the ink tanks one at a time.

    Figure: Push the tab (A) on the ink tank and lift the ink out of the printer)

  3. After all of the ink tanks have been removed, tap and hold the Stop icon on the touch screen.

    Figure: Tap and hold the stop icon on the touch screen

    After a few moments, the print head holder will move to the replacement position.

    Figure: Touch screen

  4. On the front of the print head lock lever, grip the left and right sides and lift (outlined in the red box).

    The lock lever will remain in a raised position.

  5. Grip the print head by either the left or right side.  Tilt it towards the front of the printer.

    The print head can then be lifted out of the printer.

  6. Place the print head back into the printer by inserting it at an angle.  It will then tilt back into the print head holder.  Lower the lock lever until it clicks into place.

 If you're placing a new print head into the printer, be sure to remove it from its packaging and remove any orange packing material on it.

  1. Place one of the inks back into the printer.

    Figure: Insert an ink back into the printer

    After the ink has been reinserted, press down on the front end of the ink tank until it snaps into place.

    Figure: Press down on the front of the ink tank

    Repeat this step for the remaining ink tanks.

  2. Close the scanning unit / cover.

  3. The printer will then inform you of the inks that have been reinserted.  Tap OK.

  4. Print a nozzle check to confirm that the nozzles are functioning properly.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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