Update the Printer Firmware from the Operation Panel - iB4020

Article ID: ART180794 | Date published: 06/10/2022 | Date last updated: 06/10/2022


Learn how to update the firmware of the MAXIFY iB4020 from its operation panel.


Before Starting

Your printer must be connected to a network (via Ethernet or wirelessly) in order to perform a firmware update from the operation panel.

Update Procedure

Over time, the firmware for your printer may be updated to improve printer quality and security. To update the firmware for your printer from its operation panel, follow these steps.

  1. Make sure the printer is powered on.

  2. Press the Setup  button.

  3. In the Setup menu, press the Right arrow button until Device settings appears. Press the OK button.

    Figure: LCD

  4. In the Device settings menu, press the Right arrow button until Firmware update appears. Press the OK button.

    Figure: LCD

  5. In the Firmware update menu, Install update appears. Press the OK button.

    Figure: LCD

  6. If an updated firmware version is available, a message will scroll on the screen telling you that the latest version is available on the server. Press the OK button.

    Figure: LCD

     If you already have the latest version available, a message will appear indicating that your firmware is up to date. Press the OK button.

  7. The latest version of the firmware will be shown on the screen. Press the OK button.

    Figure: LCD

  8. You will be asked if you want to update the printer. Use the Left arrow button to select Yes, then press the OK button.

    Select Yes and press the OK button

  9. A message will scroll on the screen indicating to not unplug the printer during the update process. Press the OK button.

    Figure: LCD

    The printer will power off and begin the firmware update process. This may take several minutes.

  10. After the update has finished, the printer will power back on. When the following message appears, press the OK button.

    Figure: LCD

The firmware update process is complete.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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