Set the Mail Server Settings

To use mail function, specify the mail server settings.

 If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may not be reflected on the sent e-mail appears. We recommended that you set the time zone setting using the printer's operation panel.

 These functions can be set only when you are logged in administrator mode.

1. Open the printer's Remote UI (web-based interface).​ You'll need the printer's IP address to do this.

   1. If you don't have the printer's IP address, print a network configuration page.

   2. Open a web browser (Edge, Firefox, Chrome, Safari, etc.) and enter the printer's IP address into the address bar.

   3. The printer's Remote UI will appear in a web browser. Click or tap Log on.

2. Select Device settings.

   The menus are displayed.

3. Select Set mail server / test connect.

4. Select Set mail server.

   The setting items for mail server are displayed.

5. Specify mail server settings.

   Sender address

   Enter the e-mail address of the sender (this printer).

   Outgoing mail server (SMTP)

   Enter the address of your SMTP server.

   Port number (SMTP)

   Enter the port number of your SMTP server.

   Secure connection (SSL)

   Select if you use the secure connection (SSL).

   Don't verify certificates

   Select if you do not verify the certificate.

   Authentication method

   Select one of the following authentication methods.

   SMTP authentication

   Select if you send e-mail with SMTP authentication.
   Next, you can specify the following settings.

   • Outgoing account

     Enter the account name for sending to perform the authentication.

   • Outgoing password

     Enter the password for sending to perform the authentication.

   POP before SMTP

   Select if you send e-mail with POP before SMTP authentication.
   Next, you can specify the following settings.

   • Incoming mail server (POP3)

     Enter the address of your POP server.

   • Port number (POP3)

     Enter the port number of your POP server.

   • Incoming account

     Enter the account name for receiving to perform the authentication.

   • Incoming password

     Enter the password for receiving to perform the authentication.

   • Use APOP authentication

     Select if you send the password by the encryption transmission.

   • Clear mailbox

     Select if you delete the e-mails that remain in the POP3 server.

      When this setting is enabled, e-mail in the Inbox on the server will have all been removed. If you specify the e-mail address of your everyday, be sure to disable this setting as unread e-mail is not deleted. We recommended that you prepare this printer dedicated e-mail account not to accidentally delete the unread e-mail.

   No authentication

   Select if the authentication is not necessary.

6. After specifying mail server settings, select OK.

   The setting operation is completed.

    To make sure that the mail server settings have been specified correctly, select Test connection to mail server.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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