To load paper into the IVY 2 Mini Photo Printer, follow the steps below.

1. Remove the top cover by sliding it forward in the direction of the arrow.

2. Open a single pouch of photo paper (10 sheets + blue SMART SHEET^®).

   

3. Place all 10 photo paper sheets and the one blue SMART SHEET^®, making sure the bar code and the photo paper logos are facing down.

4. Place the top cover back onto the pirnter. It should click into place when closed properly.

    The blue SMART SHEET^® will be sent through the printer automatically after paper is loaded into the printer.
    

When Using Paper

• Only load 10 ZINK^® photo paper sheets and 1 blue SMART SHEET^®. Do not load more as it can result in paper jams or printing errors.

• For optimal print results, use ZINK^® photo paper for Canon IVY printers.

   You may purchase additional photo paper within the Canon Mini Print App (iOS / Android) by tapping Buy Paper in the main menu.

• If there is a paper jam, simply turn the printer OFF and ON to automatically clear the paper jam. Don't try to pull the paper out.

• While the printer is printing, don't pull or tug on the photo paper.

• Handle photo paper carefully to avoid damage or bending.

• Keep the paper clean when loading. If paper is dirty or damaged it may result in a paper or print error.

• Don't open a new pouch of paper until you are ready to load it into your printer.

• Don't expose photo paper to direct sunlight or moisture.

• Don't leave your photo paper in an area where the temperature or humidity is out of the suggested conditions indicated on the pouch. It may reduce the quality of the printed photo.

About the Blue SMART SHEET^®

• Each pouch of photo paper contains 10 sheets of photo paper and 1 blue SMART SHEET^®.

• Load the blue SMART SHEET^® and photo paper from within the same pouch for optimal print quality. Each blue SMART SHEET^® is specifically tuned for the pouch of paper it is contained in.

• The blue SMART SHEET^® will be sent through the printer automatically after paper is loaded. This will clean the printer and optimize print quality for that specific paper pouch (10 sheets).

• Keep the blue SMART SHEET^® andonly discard after you have printed all 10 sheets of photo paper in the pouch. If print quality is not as expected, you can reuse the blue SMART SHEET^® if the paper is still from the same pouch. Simply slide the blue SMART SHEET^® with its barcode-side down underneath the remaining photo paper.

• Using a blue SMART SHEET^® from another pouch may result in reduced print quality.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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