Replace / Reseat the Print Head - TS702

Article ID: ART180948 | Date published: 11/15/2022 | Date last updated: 11/15/2022
 

Description

This article shows how to replace / reseat the print head of the PIXMA TS702.

Solution

If you need to replace or reseat the print head for your PIXMA TS702 printer, follow the steps below.

  1. With the printer turned on, open the cover. The print head holder will move to the replacement.

    Open the cover with the printer powered on

  2. Remove each of the ink tanks by pressing the tab (A) and lifting the ink tanks out of the printer. Remove the ink tanks one at a time.

    Press the tab (A) and lift the ink tank out of the printer. Do this for each ink tank

  3. After all of the ink tanks have been removed, press and hold the Stop  button on the printer's operation panel. After a few moments, the print head holder will move to the replacement position.

    A message will scroll across the LCD:

    Figure: "The print head can be replaced" will scroll across the screen

  4. On the front of the print head lock lever, grip the left and right sides and lift (outlined in the red box).

    Grip the sides of the print head lock lever and lift

    The lock lever will remain in a raised position.

    The print head lock lever remains in a raised position (outlined in red)

  5. Grip the print head by either the left or right side. Tilt it towards the front of the printer.

    Grip the print head by its left or right side, then roll it towards the front of the printer

    The print head can then be lifted out of the printer.

    Lift the print head out of the carriage

  6. To put the print head back into the printer, follow steps 4 and 5 in reverse order (step 5 first, then step 4). Lower the lock lever until it clicks into place.

 If you are placing a new print head into the printer, be sure to remove it from its packaging and remove any orange packing material on it.

  1. Place one of the inks back into the printer.

    Place an ink tank back into the printer

    After the ink has been reinserted, press down on the front end of the ink tank until it snaps into place.

    Press down on the front of the ink tank until it snaps into place

    Repeat this step for the remaining ink tanks.

  2. The printer will then inform you of the inks that have been reinserted. Tap OK.

  3. Print a nozzle check to confirm that the nozzles are functioning properly.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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