Loading Plain Paper in Cassette

You can load A4, B5, A5, Letter-sized or Executive plain paper in the cassette.

1. Align the edges of paper. If paper is curled, flatten it.

   

    Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.

    If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

2. Pull out the cassette (A) from the printer.

   

3. Slide the paper guides (B) in the front and (C) on the right to open the guides.

4. Load paper stack in portrait orientation WITH THE PRINT SIDE FACING DOWN, and place it in center of cassette.

   

    Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can cause paper jams.

   

    Align the paper stack with the edge of the cassette. If the paper stack is in contact with the protrusion (F), the paper may not be fed properly.

   

    

5. Move the front paper guide and adjust the guide to the edge of the paper stack.

   Align the paper guide with where it clicks into place.

6. Move the right paper guide and adjust the guides to edges of the paper stack.

   Do not slide the paper guide too tightly against the paper. The paper may not be fed properly.

   

    Do not load sheets of paper higher than the load limit mark (G).

   

7. Push the cassette into the printer until it stops.

   

   After inserting the cassette into the printer, the paper setting confirmation screen for the cassette appears on the touch screen.

8. If the page size on the touch screen matches the size of the paper loaded in the cassette, select Yes.

   If not, select Change to change the setting to match the size of the loaded paper.

   

9. Pull out the paper output tray (H).

   

 To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded in the cassette matches the paper settings. Before printing, make print settings in accordance with the paper settings. When this function is enabled, an error message is displayed if these settings do not match to prevent incorrect printing. When this error message is displayed, check and correct the paper settings.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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