Connect the Printer to a Telephone Line for Faxing - GX4020
Article ID: ART180980
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Date published: 11/22/2022
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Date last updated: 12/06/2022
Description
This article provides information on connecting the MAXIFY GX4020 to a phone line for faxing.
Solution
Connect the Printer to a Telephone Line
The connection method differs depending on your telephone line.
Do not connect fax devices and/or telephones in parallel. If two or more fax devices and/or telephones are connected in parallel, the following problems may occur and the printer may not operate properly.
If you pick up the handset of the telephone that is connected in parallel during fax transmission or reception, the fax image may be corrupted or a communication error may occur.
Such services as Caller ID, etc. may not operate properly on the telephone.
If you cannot avoid parallel connections, set the receive mode to TEL priority mode, understanding that the above problems may occur. You will only be able to receive faxes manually.
Make sure that the printer is turned off, connect one end of supplied telephone line cable to the telephone line jack near the "LINE" mark of the printer, then connect the other end to the telephone line jack on the wall or to the telephone line jack of the xDSL splitter.
When you connect the telephone to the printer, make sure that the printer is turned off, connect one end of the modular cable to the external device jack near the "EXT." mark of the printer, then connect the other end to the telephone line jack of the telephone.
Be sure to connect the telephone line before the printer is turned on. If you connect the telephone line when the printer is turned on, turn the printer off and unplug the power cord.Wait for 1 minute then connect the telephone line and power plug.
Before connecting a telephone or answering machine, remove the Telephone connector cap.
These are examples and could not be guaranteed to suit every connecting condition.For details, refer to the instruction manual supplied with the network device (control devices such as an xDSL (Digital Subscriber Line) modem or terminal adapter) you are connecting to this printer.
xDSL is the generic term for the high speed digital communication technology with telephone line such as ADSL/HDSL/SDSL/VDSL.
Connecting to an Internet Telephone
A: Digital Subscriber Line
B: xDSL modem (splitter may not be built-in to the modem)
C: Broadband router compatible with Internet Telephone
D: Computer
E: Telephone or answering machine
F: WAN (Wide Area Network) port
G: LAN (Local Area Network) port
H: TEL port
I: LINE port
* Port configurations and names may vary depending on the product.
Connecting to an xDSL
A: Analog Subscriber Line
B: xDSL modem (splitter may not be built-in to the modem)
C: Computer
D: Telephone or answering machine
When the splitter is not built-in to the xDSL modem, do not branch the telephone line before the splitter (wall side).And also, do not connect splitters in parallel.The printer may not be able to operate properly.
Connecting to an ISDN Line
For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals supplied with your terminal adapter or dial-up router.
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