| Article ID: ART180981 | | | Date published: 11/22/2022 | | | Date last updated: 12/06/2022 |
Description
This article provides information on how to load original items (photos, documents, books, etc.) on the MAXIFY GX4020 when copying, scanning, or faxing.
Solution
Load Original Items
Select the option below for information on loading original items for copying, scanning, or faxing.
The printer has two positions to load originals: platen (scanner glass) and ADF (Auto Document Feeder).
Select the position to load the original according to the size, type, or usage.
Loading Documents, Photos, or a Book on the Platen
Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF
You can also load a sheet of document in the ADF.
To scan the original at optimum quality, load it on the platen.
- Open the document cover (A).
- Load the original item WITH THE SIDE TO SCAN FACING DOWN on the platen.
Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to malfunction or the platen glass to break.- Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original.
- Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
- Gently close the document cover.
After loading the original on the platen, be sure to close the document cover before starting to copy or scan.
Be careful not to let anything get inside the document output slot. It may cause damage.
To scan a document at optimum quality, load it on the platen.
The double-sided original cannot be scanned automatically with ADF.
- Make sure any original has been removed from platen.
- Open the document tray (A).
- Slide the document guide (B) all the way out.
- Insert the document WITH THE SIDE TO SCAN FACING UP in document tray, until you hear a beep sound. Insert the document until it stops.
- Adjust the document guide to match width of document. Do not slide the document guide too tightly against the document. The document may not be fed properly.
Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly.
| Originals | Function | How to Load |
|---|---|---|
| Magazines, Newspapers, and Documents | Copying or Faxing | |
| Scanning by specifying a standard size (A4, Letter, etc.)
If you scan using the operation panel, select Document or Photo for Doc.type in Scan and specify a standard size (A4, Letter, etc.) for Scan size to scan originals. |
||
| Photos, Postcards, Business Cards, and Disc (BD / DVD / CD) | Scanning only one original
If you scan using the operation panel, follow the operation below.
|
|
| Scanning two or more originals
If you scan using the operation panel, follow the operation below.
|
Load the Original to Be Aligned with the alignment mark 
Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen and align it with the alignment mark . Portions placed on the diagonally striped area cannot be scanned.
The printer cannot scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass).
Load Only One Original in Center of Platen
Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.40 in. (1 cm) or more space between the edges (diagonally striped area) of the platen. Portions placed on the diagonally striped area cannot be scanned.
Load Two or More Originals on Platen
Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 in. (1 cm) or more space between the edges (diagonally striped area) of the platen and the originals, and between the originals. Portions placed on the diagonally striped area cannot be scanned.
You can place up to 12 items.
- More than 0.40 in. (1 cm)
The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees. Slanted photos with a long edge of 7.1 in. (180 mm) or more cannot be corrected.
Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly.
Platen
| Item | Details |
|---|---|
| Types of originals | Text document, magazine, or newspaper
Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Documents that are not suitable for the ADF |
| Size (width x height) | Max. 8.5 x 11.7 in. (216 x 297 mm) |
| Quantity | One or more sheets* |
| Thickness | Max. 0.2 in. (5 mm) |
In the ADF (Auto Document Feeder)
| Item | Details |
|---|---|
| Kind of original | Plain-paper documents with multiple pages of the same size, thickness, and weight |
| Size | A4, Letter, Legal
Max. 8.5 x 14.0 in. (216 x 356 mm) Min. 8.3 x 11.0 in. (210 x 280 mm) |
| Quantity | A4/Letter: Max. 35 sheets (20 lb (75 g /m2) paper), up to 0.14 in. (3.5 mm) high
Legal: Max. 5 sheets (20 lb (75 g /m2) paper), up to 0.02 in. (0.5 mm) high Other sizes: 1 sheet |
| Thickness | 0.003 to 0.005 in. (0.07 to 0.13 mm) |
| Weight | 16.0 to 25.3 lb (60 to 95 g /m2) |
Make sure any liquids on documents, such as glue, ink, or correction fluid are dry before loading. Do not load glued documents in the ADF, even if the glue is dry, because this may cause paper jams.
Remove all staples, paper clips, or other fasteners before feeding documents.
Load Legal-sized documents in the ADF.
Do not load these kinds of documents in the ADF, which may cause paper jams.
- Wrinkled or creased documents
- Curled documents
- Torn documents
- Documents with holes
- Glued documents
- Documents with sticky notes
- Documents on carbon paper
- Documents on coated paper
- Documents on onion skin or other thin paper
- Photos or excessively thick documents
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