Before using your printer, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type.
You can print the USER'S DATA LIST to check the current setting.
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Make sure the printer is powered on.
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Select 
Setup on the HOME screen.
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Select 
Printer settings.
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Select Fax settings.
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Select Fax user settings.
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Select Telephone line type.
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Select a telephone line type.
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Rotary pulse
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Select when your telephone line type is pulse dialing.
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Touch tone
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Select when your telephone line type is tone dialing.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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