| Article ID: ART181096 | | | Date published: 12/08/2022 | | | Date last updated: 02/28/2023 |
Description
This article provides information on how to load original items (photos, documents, books, etc.) on the MAXIFY GX3020 when copying or scanning.
Solution
Load Original Items
Select the option below for information on loading original items for copying or scanning.
- Open the document cover (A).
- Load the original item WITH THE SIDE TO SCAN FACING DOWN on the platen.
Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to malfunction or the platen glass to break.
- Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original.
- Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
- Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original.
- Gently close the document cover.
After loading the original on the platen, be sure to close the document cover before starting to copy or scan.
Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly.
| Originals | Function | How to Load |
|---|---|---|
| Magazines, Newspapers, and Documents | Copying | |
| Scanning by specifying a standard size (A4, Letter, etc.)
If you scan using the operation panel, select Document or Photo for Doc.type in Scan and specify a standard size (A4, Letter, etc.) for Scan size to scan originals. |
||
| Photos, Postcards, Business Cards, and Disc (BD / DVD / CD) | Scanning only one original
If you scan using the operation panel, follow the operation below.
|
|
| Scanning two or more originals
If you scan using the operation panel, follow the operation below.
|
Load the Original to Be Aligned with the alignment mark 
Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen and align it with the alignment mark . Portions placed on the diagonally striped area cannot be scanned.
The printer cannot scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass).
Load Only One Original in Center of Platen
Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.40 in. (1 cm) or more space between the edges (diagonally striped area) of the platen. Portions placed on the diagonally striped area cannot be scanned.
Load Two or More Originals on Platen
Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 in. (1 cm) or more space between the edges (diagonally striped area) of the platen and the originals, and between the originals. Portions placed on the diagonally striped area cannot be scanned.
You can place up to 12 items.
- More than 0.40 in. (1 cm)
The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees. Slanted photos with a long edge of 7.1 in. (180 mm) or more cannot be corrected.
Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly.
| Item | Details |
|---|---|
| Types of originals | Text document, magazine, or newspaper
Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) |
| Size (width x height) | Max. 8.5 x 11.7 in. (216 x 297 mm) |
When loading a thick original such as a book on the platen, you can load it by removing the document cover from the printer.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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