The computer says to install EOS Utility 2 when I connect my EOS digital camera.
Article ID: ART181125 | Date published: 12/14/2022 | Date last updated: 05/01/2023
 

Description

The connected camera is not supported by EOS Utility 3.

Solution

Please install EOS Utility 2. The EOS Utility 2 download can be found at this link and entering your model into the search.

https://www.usa.canon.com/support/software-and-drivers

NOTE:

EOS Utility 2 is included in the download for EOS Utility 3.

 
 
Thank you ryanave000 of the Canon Community for contributing to this article!