Move the Roll Holder Support - TC-20

Article ID: ART181200 | Date published: 01/13/2023 | Date last updated: 01/16/2023


Learn how to move the roll holder support on the imagePROGRAF TC-20.


To load roll paper of different widths, move the roll holder support as described below.

  1. Loosen the knurled screws (A) securing the roll holder support by turning them counterclockwise.

    Turn the knurled screws (A) counterclockwise

  2. Move the roll holder support according to the width of the roll paper to be set.

    Move the roll holder as needed

     There are holes for the knurling screws at the positions of each support roll paper size. Move the holder to the required position and make sure that the screws are aligned with the holes.

  3. Turn the knurled screws (A) clockwise to secure the roll holder support to the printer.

    Turn the knurled screws (A) clockwise

     Tighten knurled screws finger-tight until they stop turning. Do not use a screwdriver or similar tool to tighten the screws too tightly.

     After moving the roll holder support, continue loading the roll paper.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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