Clean the Print Head from a Windows PC - TC-20 / TC-20M

Article ID: ART181214 | Date published: 01/17/2023 | Date last updated: 04/18/2023


Learn how to clean the print head of the imagePROGRAF TC-20 / TC-20M from a Windows PC. If you're experiencing poor print quality (banded / streaked prints, incorrect colors, blank pages), the print head may require cleaning.


The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink.

The procedure for print head cleaning is as follows:

Print Head Cleaning icon Print Head Cleaning

  1. Open the printer driver setup window.

  2. Click Print Head Cleaning on the Utility tab.

    When the Print Head Cleaning dialog box opens, click OK.

  3. Make sure that the printer is on and then click OK.

    Print head cleaning starts.

 After Cleaning is complete, perform Print Nozzle Check Pattern and check the cleaning results.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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