Follow these steps to change the type of paper specified on the printer after you have loaded paper.
If you want to continue using the same type of roll paper, set Keep roll paper type to Enable. The previously selected paper type is automatically selected, saving you the trouble of selecting the paper type when loading the roll paper.
For best printing results, the printer fine-tunes the print head height and the feed amount for each type of paper. Be sure to select the type of paper to use correctly before printing.
Changing the Type of Paper
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Select paper settings display area on the Home Screen.
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Select the roll paper area or sheet area.
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Select Paper settings.
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Select Type.
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Select media type of roll paper loaded in printer.
Be sure to select the correct paper type. If this setting does not match the loaded paper, it may cause feed errors and affect printing quality.
Information on media types can be found here.
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Select Register.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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