Loading Plain Paper / Photo Paper
You can load plain paper or photo paper.
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Align the edges of paper. If paper is curled, flatten it.
Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.
If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.
When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality.
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Open the paper support (A).
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Slide the right paper guide (B) to open both paper guides.
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Load the paper stack in portrait orientation WITH THE PRINT SIDE FACING UP.
After loading paper on the rear tray, the Paper lamp flashes.
Always load paper in portrait orientation (C). Loading paper in landscape orientation (D) can cause paper jams.
Check that the tip of the paper comes up against the inner part of a feed slot when you load long-length paper. Depending on the weight of the paper, the leading edge may rise and printing may be shifted. Make sure that the leading edge of the paper does not rise, such as by holding the part that protrudes from the rear tray.
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Move the right paper guide and adjust the guides to both edges of the paper stack.
Do not slide the paper guides too tightly against the paper. The paper may not be fed properly.
Do not load sheets of paper higher than the load limit mark (E).
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Press the Paper Select button (F) to select 
and press the OK button (G).
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Pull out the paper output tray (H) and open the output tray extension (I).
There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.
To prevent incorrect printing, this printer has a function that detects whether the settings for the paper size loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance with the paper size settings. When this function is enabled, the Alarm lamp flashes if these settings do not match to prevent incorrect printing. When the Alarm lamp flashes, check and correct the paper settings.
When printing on long-length paper, support the output paper with your hands or use the printer in a place where the paper does not fall. If the paper falls, the printed side may become dirty or scratched. Also, when supporting the paper with hands, be sure not to pull the paper forcefully while printing.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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