Support Code 1070 Appears (Paper Does Not Feed) - G1230

Article ID: ART181264 | Date published: 01/26/2023 | Date last updated: 02/08/2023


Learn how to troubleshoot support code 1070 on the PIXMA G1230.



Paper cannot be fed because the paper feed rollers are dirty.


What to Do

Press the printer's Stop button to cancel printing, and then perform a paper feed roller cleaning from the operation panel or from a Windows PC.

If a paper feed roller cleaning doesn't resolve the problem, your printer will require servicing.

There are two options currently available to you.

  1. Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options.  Please create or log into your Canon Account to obtain service.
  2. Out of Warranty – If you are outside of your warranty period, you may qualify for purchasing a replacement through the Canon Upgrade Program. Please contact our Sales group to inquire about your upgrade options at 866-443-8002.
To verify your support options please create or log into your Canon Account.

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