Ethernet Setup - macOS
To be able to use your printer on a wired network with a Mac®, the Ethernet port on the printer must be activated. Next, connect one end of an Ethernet cable to the back of the printer. Then, connect the other end of the cable to your router. Finally, you'll need to download the setup file for your computer.
Enable Wired LAN on the Printer
To activate the Ethernet port on your printer:
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With the printer powered on, tap the network icon at the lower left on the HOME screen.
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Tap Wired LAN.
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Tap Enable/disable Wired LAN.
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Tap Enable.
The Ethernet port is enabled.
Download and run the setup file.*
Get the Setup File
After downloading the setup file, double-click the Master Setup icon.
Enter your user name and password in the fields provided then select Install Helper.
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Select Start Setup on the first screen.
The installer will check for the latest information related to your printer.
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Read the license agreement. Select Yes to proceed. If you select No, the installation will not proceed.
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Select Agree or Do Not Agree to the information request.
This message appears if you selected Do not agree. Click OK to proceed.
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After processing for a few moments, the installer will display the following message. Select Next.
The installer will search for the printer.
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Select your printer in the list, then click Next.
If your printer is not detected, make sure that the computer is connected to the correct network (if your computer is connected via Ethernet to your router, you won't need to worry about this). Also, you may need to temporarily disable any firewall software, or you may need to open blocked ports in the firewall. If your PC is connected to a VPN (Virtual Private Network), temporarily disconnect from the VPN and try the setup again.
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Select Continue to proceed.
The installer will communicate with the printer.
After a few moments, the connection will be completed.
If your printer is not detected, make sure that the computer has reconnected to the correct network. Also, you may need to temporarily disable any firewall software, or you may need to open blocked ports in the firewall. If your Mac is connected to a VPN (Virtual Private Network), temporarily disconnect from the VPN and try the setup again.
The installer will download software, then process for a few moments.
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When this screen appears, select Add Printer.
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Select your printer series with Bonjour listed in the Kind column. Then, choose Select Software... from the Use: drop-down menu.
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Select Canon TC-20 in the Printer Software dialog, then select OK.
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Select Add.
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Select Next.
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After processing for a few moments, the following screen will appear. Select Next.
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Select Go to Website. The installer will close.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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