To reset the printer's settings, follow the steps below.

1. Make sure the printer is powered on.

2. Press and hold the Stop button and release it when the Alarm lamp flashes 11 times.

   All the printer settings are initialized.

You cannot set the following setting items back to the default:

• The current position of the print head

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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