Replacing the Maintenance Cartridge

In case of cautions or errors concerning the maintenance cartridge, an error code will appear on the LCD to inform you of the error. Take appropriate action as prompted by the error code.

 If the displayed message indicates that the maintenance cartridge is nearly full, replace the maintenance cartridge as soon as possible. If the maintenance cartridge becomes full, an error message is displayed and the printer stops working until it is replaced with a new one.

 Don't touch the terminal (A) or opening (B) of the maintenance cartridge.

 When purchasing a new maintenance cartridge, order the Maintenance Cartridge MC-G04.

1. Remove the new maintenance cartridge and the attached plastic bag from the package.

2. Turn the printer off.

3. Remove the coin screw from the maintenance cover (C).

   

4. Put your finger on the hole of the maintenance cover and remove it.

   

5. Pull out the maintenance cartridge until it stops.

   

6. Slightly lift the maintenance cartridge and pull it out.

   

    Do not drop the removed maintenance cartridge as ink may spill.

   Do not place the removed maintenance cartridge on a desk or other surface, as there may be ink on the bottom of the cartridge.

    To prevent ink from leaking, do not tilt the removed maintenance cartridge or turn it upside down.

   

    Put the used one immediately into the plastic bag attached to the new maintenance cartridge and seal the bag by tying the opening tightly to prevent the ink from leaking.

   

    Do not put your hands inside the printer, as ink may adhere to your hands.

7. Insert the new maintenance cartridge straight until it stops.

   

8. Align the tab on the back of the maintenance cover with the hole on the printer and close it.

   

9. Secure with the coin screw.

   

10. Turn the printer on.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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