Auto Scan allows for automatic detection of the type of the item placed on the platen (scanner glass).
The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver), and then scan again.
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Photos with a whitish background
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Items printed on white paper, hand-written text, business cards, and other unclear items
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Thin items
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Thick items
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Make sure scanner or printer is turned on.
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Place items on the platen.
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Start IJ Scan Utility.
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Click Auto in the IJ Scan Utility main screen.
Scanning starts.
To cancel the scan, click Cancel.
Use the Settings (Scanning from a Computer) dialog box displayed by clicking Settings... to set where to save the scanned images and to make advanced scan settings.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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