All options are greyed out in the menu in EOS Utility.

Article ID: ART181484

Date published: 02/16/2023

Date last updated: 04/03/2023

After connecting your camera to the computer, all options in the EOS Utility menu are all greyed out.

If all options are greyed out and unavailable, please make sure that the camera is in camera mode instead of video mode.

Thank you Amoviel of the Canon Community for contributing to this article!

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