Support Code 100A Appears - TC-20 / TC-20M

Article ID: ART181508 | Date published: 02/22/2023 | Date last updated: 04/18/2023


A roll of paper is not loaded.



You have attempted to print on a roll, but no roll is loaded.


What to Do

Tap OK on the touch screen, and then load the paper roll and print.

 To cancel printing, press the printer's Stop  button.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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