Support Code 4104 Appears - TC-20 / TC-20M

Article ID: ART181532 | Date published: 02/22/2023 | Date last updated: 04/18/2023


Learn how to troubleshoot support code 4104 on the imagePROGRAF TC-20 / TC-20M.



The paper settings (paper size / paper type) or paper feed method specified when printing are incorrect.


What to Do

Press the Stop  button on the printer to stop printing, and then check the paper roll or the paper that can be loaded in the top feed.

Do one of the following, and then try printing again.

  • Change the paper settings (paper size / paper type) specified when printing.

  • Change the paper feeding method.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
Please provide your comments