I receive a message that states “Activation Service Access Failure” when I attempt to activate EOS Webcam Pro.

Article ID: ART181629 | Date published: 03/13/2023 | Date last updated: 03/13/2023
 

Description

I receive a message that states “Activation Service Access Failure” when I attempt to activate EOS Webcam Pro.

Solution

If you receive the mesage “Activation Service Access Failure” when attempting to activate your EOS Webcam Pro subscription, please try the following steps:
  1. Check the time of the computer. This can be done using a website that syncs with network time servers and show the official time. If your computer clock is even a little bit off, there can be issues activating your subscription.
  2. Log out of your account in EOS Webcam Utility Pro, restart your computer, and attempt to log in again.

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