I receive a 'Driver is Unavailable' message when connecting my Canon digital camera to my Microsoft Surface.

Article ID: ART181749 | Date published: 03/21/2023 | Date last updated: 04/03/2023


The message 'Driver is Unavailable' is displayed when I connect my camera to Microsoft Surface tablet.


The driver used by Canon digital cameras is a standard driver that is included in most compatible operating systems. If you receive this message you may wish to contact the manufacturer of the tablet, or consider using a card reader to download images.

Thank you wbb of the Canon Community for contributing to this article!


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