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Replacing Consumable Parts (Feed roller and retard roller) and Resetting the Roller Counter - R30

Article ID: ART181765 | Date published: 03/22/2023 | Date last updated: 03/22/2023
 

Description

the two rollers (feed roller and retard roller) installed in the scanner are consumable parts The feed roller and retard roller wear with scanning. If the feed roller and retard roller are worn, documents may not feed correctly and paper jams and double feeds may occur. When the total number of pages fed by the scanner exceeds the number of pages for the service life of the rollers, a message prompting you to replace the rollers is displayed when the computer is started.
if this message begins to be displayed at startup, purchase an exchange roller kit and replace the worn parts with the consumable parts included in the kit (feed roller and retard roller).
Furthermore, the counter in the scanner that records the number of pages fed also needs to be reset when you replace the rollers.

Solution

Opening and Closing the Front Unit
Replacing the Feed Roller
Replacing the Retard Roller
Resetting the Counter

Opening and Closing the Front Unit

  1. Pull the OPEN lever and pull open the front unit toward you.


    The location of each of the consumable parts is shown below.

     
  2. When closing the front unit, make sure that it is completely closed by gently pressing the left and right until you hear a click.
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Replacing the Feed Roller

  1. Open the roller cover.

     
  2. Remove the feed roller.

     
  3. Install the new feed roller.

     
  4. Close the roller cover.
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Replacing the Retard Roller

  1. Open the roller cover.

     
  2. Pull the left lever that secures the retard roller to the scanner, and remove the roller.

     
  3. Install the new retard roller by inserting the right side first.

     
  4. Push the left side of the retard roller to secure it to the scanner.

     
  5. Close the roller cover.
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Resetting the Counter


If you click the CaptureOnTouch Lite icon on the taskbar and then click [Environmental settings] from the menu, the [Environmental settings] dialog box appears.

In the [Environmental settings] dialog box, you can configure settings related to CaptureOnTouch Lite operations and perform scanner maintenance.

Maintenance
View the total number of pages scanned with the scanner, and view counters for the feed roller and retard roller. When you replace the feed roller and retard roller, you can reset the counter here.
Initialize
Return all settings to their default condition.


Open the [Environmental settings] dialog box to configure settings related to CaptureOnTouch Lite operations.
  1. Start CaptureOnTouch Lite.
    If CaptureOnTouch Lite does not start, double-click [CaptureOnTouch Lite Launcher] in the [CaptureOnTouch Lite for Mac] folder.
    If you closed the main window after starting CaptureOnTouch Lite, open it again from the menu bar.
     
  2. Click [Preferences] in the [CaptureOnTouch Lite] menu.
    The [Environmental settings] dialog box appears.

    You can configure the following in this dialog box.
    [Maintenance] Tab
    [Initialize]
    Return all settings to their default condition.
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