When a paper jam or double feed occurs during scanning, use the following procedure to clear them.
CAUTION
Be careful when removing jammed paper. Take care not to cut your hand on the edges of the paper.
Solution
Remove any documents that have been left in the feed tray.
Pull the OPEN lever and pull open the front unit towards you.
Remove the jammed document.
Make sure to pull the document out carefully, without applying too much force. If the jammed paper tears while you are pulling it out, make sure to remove any remaining pieces from inside the scanner.
Close the front unit by gently pushing it up on both sides until it clicks into place. Make sure that the front unit is completely closed by pushing until you hear a click.
After removing the jammed paper, check to see if the last page was scanned correctly, and then continue scanning.
When the [Rapid recovery system] check box is enabled in the advanced settings dialog box, you can resume a scanning operation even if it is interrupted by a paper jam by removing the document and resuming from the document that was being fed when the interruption occurred.
As the image of the document that was being fed at the time of the interruption may not be saved in such cases, be sure to verify the last scanned image before resuming operation.
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CAUTION
