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Replacing Consumable Parts (Feed roller and retard roller) and Resetting the Roller Counter - DR-M1060

Article ID: ART181777 | Date published: 03/27/2023 | Date last updated: 04/06/2023
 

Description

The feed roller and retard roller are consumable parts The feed roller and retard roller wear with scanning. If the feed roller and retard roller are worn, documents may not feed correctly and paper jams and double feeds may occur.
When the total number of pages fed by the scanner exceeds the number of pages for the service life of the rollers, a message prompting you to replace the rollers is displayed when the computer is started.

if this message begins to be displayed at startup, purchase an exchange roller kit and replace the worn parts with the consumable parts included in the kit (feed roller and retard roller).
Furthermore, the counter in the scanner that records the number of pages fed also needs to be reset when you replace the rollers.

Solution

Opening and Closing the Upper Unit
Replacing the Retard Roller
Replacing the Feed Roller

Opening and Closing the Upper Unit

  1. Open the document feed tray.


     
  2. Raise the OPEN lever and open the upper unit.


    The location of each of the consumable parts is shown below.

     
  3. Close the upper unit by gently pushing down on the left and right sides. Push until it clicks into place to make sure that it is completely closed.


     
  4. Close the document feed tray.
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Replacing the Retard Roller

 TEMPERATURE WARNING
The inside of the scanner can become very hot after continuous operation. Do not touch the scanning glass and metallic portions of the retard roller directly.
Be sure to allow sufficient cooling before performing cleaning or replacement.
  1. Slide the roller cover from the left to the center while opening it.


     
  2. Raise the securing lever for the retard roller towards you, and slide it to the left.


     
  3. Remove the retard roller.


     
  4. Install the new retard roller.


     
  5. Slide the securing lever for the retard roller to the right, and lower it backward.


     
  6. Press the roller cover to close it.
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Replacing the Feed Roller

  1. Lift the securing lever for the feed roller forward.


     
  2. Slide the securing lever for the feed roller to the left.


     
  3. Lower the feed roller toward you while removing it from the left.


     
  4. Remove the feed roller.

     
  5. Attach the right joint of the new feed roller.

     
  6. Attach the left side of the feed roller, and slide the securing lever for the feed roller to the right.

     
  7. Raise the feed roller toward the back until the securing lever clicks into place.
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