Unable to set date / time on the TC-20

Article ID: ART181805 | Date published: 03/30/2023 | Date last updated: 03/30/2023


Follow the steps below if you are unable to set the date or time on your new imagePROGRAF TC-20.


If the ink tank cover is open, you may not be able to advance beyond the date screen during the initial setup of this printer. Close the ink tank cover and you should be able to complete the setup.

Close the ink tank cover

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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