Error / Warning Messages - LX-D5500 / LX-P5510

Article ID: ART182935 | Date published: 05/23/2023 | Date last updated: 05/30/2023


This article lists error / warning messages that you may receive on a computer when working with the LX-D5500 / LX-P5510.


When trouble occurs while operating the printer or printing, the Status Monitor will activate and display error messages and warning messages. If problems persist after trying these procedures, please contact your place of purchase.

 When error messages are displayed the printer will automatically go offline. Depending on the type of error, even after handling the error, there are cases where it will not go online automatically. In this case, press the pause key and return the printer to online state.

 If multiple errors occur simultaneously, the errors will be shown in order from the importance.

 If the Status Monitor is minimized or is in the task tray, Status Monitor window will be displayed when an error occurs.

 After selecting the message displayed, if [Display the details of the Status] is clicked (or the message of the [Status Information] is double-clicked), a separate screen will appear to confirm the message details along with steps to handle the error.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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