If a "Check the print head" warning or "Replace print head" a Service Call Error appears, "Request of the print head check" will also appear as a pop-up on the screen. Because cleaning is more frequent than usual, print head check is necessary. If this message appears, click [Help].
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Check the print head (Warning Messages)
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Replace print head (Service Call Error)
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If the "Check the print head" warning appears, ask for a print head check right away.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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