Scanner pausing while scanning or scanning stops due to insufficient computer memory.

Article ID: ART182953 | Date published: 06/05/2023 | Date last updated: 06/05/2023


If, while scanning, your scanner constantly pauses (or perhaps completely stops), it is possible due to insufficient computer memory. Several scanning conditions can use a large amount of computer's memory, causing the pausing or stopping. 


To reduce the strain on the computer's memory resources, please reduce the resolution (dpi) or page sizes. Also, if [Moire Reduction] and [Prevent Bleed Through/Remove Background] are enable, please disable them.

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