Note on Using the Rear Flat Tray (Windows) - GX3020 / GX4020

Article ID: ART183627 | Date published: 07/11/2023 | Date last updated: 07/11/2023


This article contains information regarding using the rear flat tray of the MAXIFY GX3020 / GX4020.


If you want to print using the rear flat tray, please note the following.

  1. The Media Type must be set to Paperboard.

    Paperboard specified as the Media Type (outlined in red)

    When setting the media type to Paperboard, you will see this message:

    Message showing the Paper Source has been changed to Rear Flat Tray

  2. Load A4, B5, and letter-sized paperboard on the rear flat tray. Note that you can only load one sheet of paperboard at a time.

     If you attempt to specify a different size of paperboard in the printer driver, you will see a message similar to this one:

    Message regarding page size

    Select one of the three paper sizes shown, then select Change to proceed. Or, select Back to Setup to choose a different combination of Media Type and Page Size.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
Please provide your comments