Printer Driver Restrictions - iX6820

Article ID: ART183629 | Date published: 07/17/2023 | Date last updated: 07/17/2023
 

Description

This article contains important information about restrictions of the PIXMA iX6820 printer driver.

Solution

Instructions for Use (Printer Driver)

This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver.

 

Restrictions on the Printer Driver

  • When you set up the Page Setup dialog, be sure to begin by selecting the model you are using from the Format For list. If you select another printer, printing may not be performed properly.

  • If the Canon IJ Printer Utility does not display the remaining ink level in the Ink Level Information, check whether the print head and the ink tank are properly installed.

  • When the Canon IJ Printer Utility displays the Ink Level Information, close the top cover of the printer.

  • The following functions cannot be used in Mac OS, though they can be used in Windows computers.

    • Duplex (Two-sided) Printing

    • Booklet Printing

    • Tiling / Poster Printing

  • Depending on the application software that you are using, a preview may not be displayed on the left side of the Print dialog.

  • Do not start up the Canon IJ Network Tool while printing.

  • Do not print when the Canon IJ Network Tool is running.

  • If you want to connect this printer and AirPort with a USB cable and print, you must install the latest AirPort firmware.

 

Notes on Adding a Printer

  • If you will be installing the Canon printer driver on Mac OS X and using the printer through a network connection, you can select Bonjour or Canon IJ Network in the Add (Add Printer) dialog.
    Canon recommends you to use Canon IJ Network for printing.
    If Bonjour is selected, remaining ink level messages may differ from those indicated by Canon IJ Network.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








____________________________________________________________________________________________


Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
 
Please provide your comments