If you have refilled any of the inks for the PIXMA G5020, G6020, or G7020, and the printer indicates that the ink for a given color is empty, follow these steps to reset the ink level counter(s) for the applicable color(s).
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With the printer powered on, press the Setup 
button on the operation panel.
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Press the 
button until Ink level monitor appears on the screen. Press the OK button.
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Reset ink lev. count appears on the screen. Press the OK button.
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Reset ink level count for all colors. Please confirm. appears on the screen. Use the 
buttons to select Yes or No, then press the OK button.
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If you selected No in step 4, Do you want to reset the BK ink's remaining ink level count? appears on the screen. Use the buttons to select Yes or No, then press the OK button.
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Do you want to reset the C ink's remaining ink level count? appears on the screen. Use the buttons to select Yes or No, then press the OK button.
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Do you want to reset the M ink's remaining ink level count? appears on the screen. Use the buttons to select Yes or No, then press the OK button.
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Do you want to reset the Y ink's remaining ink level count? appears on the screen. Use the buttons to select Yes or No, then press the OK button.
The ink level counter(s) for the appropriate color(s) has been reset.
If you select Yes for the wrong color(s), refill the ink for the incorrectly selected color(s) (G5020 / G6020 / G7020,).
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