Load Photo Paper - GX1020

Article ID: ART183667 | Date published: 09/08/2023 | Date last updated: 10/03/2023
 

Description

This article shows how to load photo paper in the MAXIFY GX1020.

Solution

To load photo paper, follow the steps below.

 You can also load plain paper or envelopes.

  1. Align the edges of paper. If paper is curled, flatten it.

    Flatten curled paper

     Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.

     If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

     When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality.

  2. Pull out the cassette (A) from the printer.

    Illustration showing the cassette being removed from the printer

  3. Slide the paper guides (B) in the front and (C) on the right to open the guides.

    Load the paper stack in portrait orientation WITH THE PRINT SIDE FACING DOWN, and place it in the center of the cassette.

    Load the paper stack in portrait orientation with the print side facing down

     Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can cause paper jams.

    Always load paper in portrait orientation (D)

     Align paper with the line on the cassette to load.

    Paper may not be fed into the printer correctly if it presses against the protrusion (F).

    Paper may not be fed into the printer correctly if it presses against the protrusion (F)

  4. Move the paper guide and adjust the guides to edge of the paper stack.

    Do not slide the paper guides too tightly against the paper. The paper may not be fed properly.

    Move the paper guide and adjust the guides to edge of the paper stack

  5. Push the cassette into the printer until it stops.

    Push the cassette into the printer until it stops

    After inserting the cassette into the printer, the paper setting confirmation screen for the cassette appears on the touch screen.

  6. If the page size on the touch screen matches size of the paper loaded in the cassette, select Yes.

    If not, select Change to change the settings in accordance with the size of the loaded paper.

    Figure: Touch screen

  7. Pull out the paper output tray (I).

    Pull out the paper output tray (I)

 There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.

 To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded on the cassette matches the paper settings. Before printing, make print settings in accordance with the paper settings.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








____________________________________________________________________________________________


Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
 
Please provide your comments