Replace the Maintenance Cartridge - GX1020

Article ID: ART183675 | Date published: 09/08/2023 | Date last updated: 10/03/2023
 

Description

Learn how to replace the maintenance cartridge of the MAXIFY GX1020.

Solution

In case of cautions or errors concerning the maintenance cartridge, an error message will appear on the touch screen to inform you of the error. Take appropriate action as prompted by the message.

 If a message is displayed indicating that the maintenance cartridge is nearly full, replace the maintenance cartridge as soon as possible. If the maintenance cartridge becomes full, an error message is displayed and the printer stops working until the cartridge is replaced with a new one.

 Do not touch the terminal (A) of the maintenance cartridge.

Image showing the maintenance cartridge

 Do not turn off the printer during replacement of the maintenance cartridge.

 This printer uses the Maintenance Cartridge MC-G05.

  1. Remove the maintenance cartridge and the attached plastic bag from the package.

  2. Open the scanning unit / cover (B).

    Open the scanning unit / cover

     Do not touch tubes or other parts inside the printer. This can cause trouble with the printer.

     Do not put your hands inside the printer, as ink may adhere to your hands.

  3. Slide the maintenance cover lock to the right.

    Slide the maintenance cover lock to the right

  4. Pull the maintenance cover forward until it stops.

    Pull the maintenance cover forward

  5. Remove the maintenance cover.

    Remove the maintenance cover

  6. Slide the maintenance cartridge to the left.

    Slide the maintenance cartridge to the left

  7. Lift the maintenance cartridge and remove it.

    Lift the maintenance cartridge and remove it

     Do not drop the removed maintenance cartridge as ink may spill.

    Do not place the removed maintenance cartridge on a desk or other surface, as there may be ink on the bottom of the cartridge.

     To prevent ink from leaking, do not tilt the removed maintenance cartridge or turn it upside down.

    Do not tilt the removed maintenance cartridge or turn it upside down

     Put the used one immediately into the plastic bag that came with the new maintenance cartridge and seal the bag by tying the opening tightly to prevent the ink from leaking.

    Place the old maintenance cartridge in a bag and tie it to prevent leaking

  8. Insert a new maintenance cartridge.

    Insert a new maintenance cartridge

  9. Slide the maintenance cartridge to the right until it reaches the end.

    Slide the maintenance cartridge to the right

  10. Attach the maintenance cover.

    Attach the maintenance cover

  11. Lock the maintenance cover.

    Lock the maintenance cover

  12. Close the scanning unit / cover.

    To close the scanning unit / cover, lift it up slightly and then lower it gently.

    Close the scanning unit / cover

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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