Remote Fax Reception - GX2020

Article ID: ART184079 | Date published: 10/06/2023 | Date last updated: 10/09/2023


This article provides information on remotely receiving a fax with the MAXIFY GX2020.


If the printer is located away from the telephone, pick up the handset of the telephone connected to the printer and dial 25 (the remote reception ID) to receive faxes (remote reception).

  • If you use a rotary pulse line, temporarily switch your telephone to tone dialing. For details on how to switch to tone dialing, refer to your telephone's instruction manual.

  • If you have an answering device connected to the printer that can carry out remote control operations, the security code for this function may be the same as the remote reception ID. In this case, change the remote reception ID in Remote RX ID in Remote RX in Advanced fax settings under Fax settings.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
Please provide your comments