Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary.
You will need a sheet of A4 or Letter-sized plain paper.
- Make sure the printer is powered on.
- Load a sheet of A4 or Letter-sized plain paper in the cassette.
- Select
(Setup) on the HOME screen.
The setup menu screen will appear.
- Select
Maintenance.
The Maintenance screen will appear.
- Select Cleaning.
The confirmation screen will appear.
- Select Yes.
The printer starts cleaning the print head.
Do not perform any other operations until the printer completes the cleaning of the print head.
The pattern print confirmation screen will appear.
- Select Yes.
The nozzle check pattern will be printed.
- Examine the nozzle check pattern.
If the problem is not resolved after cleaning the print head twice, clean the print head deeply.
If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
You will need a sheet of A4 or Letter-sized plain paper.
- Make sure the printer is powered on.
- Load a sheet of A4 or Letter-sized plain paper in the cassette.
- Select (Setup) on the HOME screen.
The setup menu screen will appear.
- Select Maintenance.
The Maintenance screen will appear.
- Select Deep Cleaning.
The confirmation screen will appear.
- Select Yes.
The printer starts cleaning the print head deeply.
Do not perform any other operations until the printer completes the deep cleaning of the print head.
The pattern print confirmation screen will appear.
- Select Yes.
The nozzle check pattern will be printed.
- When the completion message appears, select OK.
- Examine the nozzle check pattern.
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do not unplug the power cord when turning off the power.
If the problem is still not resolved, replace the ink cartridge with a new one. If the problem is still not resolved after replacing the ink cartridge, the printer will require servicing.
