When you use this printer, selecting a media type and paper size that matches the print purpose will help you achieve the best print results.
Depending on the media type you are using, specify the media type settings on the printer driver or the printer's operation panel as described below.

 When Media Type in the Media/Quality sheet is set to Other Fine Art Paper, no data is printed in the top and bottom 35 mm edges (printing direction) of the paper. For Paper Size in the Page Setup sheet, select "XXX (Art Paper Margin 35)."

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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