Scan Utility (Windows) - Send a Scanned Image via E-Mail - TS7720

Article ID: ART184344 | Date published: 10/24/2023 | Date last updated: 10/24/2023
 

Description

This article explains how to attach a scanned image to an outgoing e-mail message using Scan Utility for Windows.

Solution

You can send scanned images via e-mail easily by simply clicking E-mail in the Scan Utility main screen.

 E-mail does not appear depending on your model. If it does not appear, see the information below.

 You can also send scanned images via e-mail from Document, Photo, Custom, or ScanGear.

  1. Place the Item on the platen.

  2. Start Scan Utility.

  3. Click Settings icon (gear) Settings..., then set the item type, resolution, etc. in the Settings (Scanning from a Computer) dialog box, and then select an e-mail client.

    When setting is completed, click OK.

  4. Click E-mail icon (envelope) E-mail in the Scan Utility main screen.

    Scanning starts.

    When scanning is completed, the specified e-mail client starts and the images will be attached to a new message.

     To cancel the scan, click Cancel.

     The scanned images are saved according to the settings made in the Settings dialog box.

     If the Check scan results and specify save settings checkbox is selected in the Settings dialog box, the Save Settings dialog box appears. After you set the save options and click OK, the scanned images are saved and automatically attached to a new message of the specified e-mail client. For how to check the scan results before saving them, see Saving after Checking Scan Results.

  5. Specify the recipient, enter the subject and message, then send e-mail.

    Refer to the manual of your e-mail client for e-mail settings.

 

If There Is No Icon for E-Mail Scan

 The screens for scanning photos are used as examples in the following descriptions.

  1. Start Scan Utility.

  2. Click Settings icon (gear) Settings...

    The Settings dialog box appears.

  3. Click Photo icon Photo Scan in the Settings (Scanning from a Computer) dialog box.

  4. Select Attach to e-mail in Application Settings, then select an e-mail client.

     You can add e-mail clients to use for attachments from the pull-down menu.

     If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail.

  5. Click OK.

    The Scan Utility main screen appears.

     For the setting items in the Settings dialog box, see Settings (Scanning from a Computer) dialog box.

  6. Click Photo icon Photo in the Scan Utility main screen.

    Scanning starts.

    When scanning is completed, the specified e-mail client starts and the images will be attached to a new message.

     To cancel the scan, click Cancel.

     The scanned images are saved according to the settings made in the Settings dialog box.

     If the Check scan results and specify save settings checkbox is selected in the Settings dialog box, the Save Settings dialog box appears. After you set the save options and click OK, the scanned images are saved and automatically attached to a new message of the specified e-mail client. For how to check the scan results before saving them, see Saving after Checking Scan Results.

  7. Specify the recipient, enter the subject and message, then send e-mail.

    Refer to the manual of your e-mail client for e-mail settings.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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