Support Code 1309 Appears - TS7720

Article ID: ART184363 | Date published: 10/26/2023 | Date last updated: 10/26/2023
 

Description

A paper size not compatible with automatic 2-sided printing has been specified.

Solution

Cause

Paper size that is not compatible with automatic 2-sided printing is specified.

 

What to Do

The paper sizes supported for automatic 2-sided printing are A4 and Letter.

Press the printer's Stop  button to cancel printing.

Change the paper size specified when printing and retry printing.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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