Where can I find the driver or software I downloaded for my Canon product?

Article ID: ART184442 | Date published: 11/02/2023 | Date last updated: 11/02/2023
 

Description

This article describes how to locate a file you downloaded to your computer and how to run it.

Solution

Locate your browser below and follow the steps.

Chrome logo

Chrome™

  1. When you download a file, click the download list icon  in the upper-right corner of your screen.

  2. Click on your file to begin installation. If you put your mouse arrow on the name of the file, you can click the folder icon to the right of the file to open the folder where the file has been saved.

    Click the file to begin installation

Firefox logo

Edge

  1. Click the download list icon  in the upper-right corner of your screen. If you don't see this icon, press CTRL+J to open the download list.  

  2. Open the downloaded file by clicking on its name. You can click the folder icon to the right of the file to open the folder where the file has been saved.

    Click the file in question to open it

Firefox logo

Firefox

  1. Select the down arrow down arrow in the top right of the browser.

  2. Windows Users - Select the small image of the folder file foldernext to your download. This will open the folder where the file has been saved.

    If desired, you can click the name of the file in the list to begin installation.

    Click the file to open it

    Mac® Users - Select the small image of the magnifying glass magnifying glassnext to your download. This will open the folder where the file has been saved.

    If desired, you can double-click the name of the file in the list to begin installation.

    Double-click the file to open it

Safari logo

Safari®

  1. Select the down arrow down arrow in the top right of the browser.

  2. Double-click on your file to begin installation. If desired, select the small image of the magnifying glass magnifying glassnext to your download. The folder that contains your download will open.

    Double-click the file in question to open it

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