Cause

The printer setup is not complete.

What to Do

Proceed with the printer setup according to the message displayed on the printer's touch screen.

If this error occurs while operating the printer from a smartphone / tablet, complete the printer setup and then operate again.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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