Support Code 15A2 Appears - GX5520X

Article ID: ART184511 | Date published: 11/16/2023 | Date last updated: 11/16/2023


There is no ink in the ink tanks.



There is no ink in the ink tanks.


What to Do

Fill the ink in the bottles of each color supplied with the printer to the upper limit line of each color's ink tank.

Fill the inks as shown

After filling the ink, close the tank caps and the ink tank cover firmly and close the top cover.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


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