Cause

Cassette 3 is not installed.

What to Do

After correctly loading the paper in cassette 2, install the cassette correctly into the printer.

 After installing cassette 2, the paper information registration screen for the cassette appears. Register the paper information of the loaded paper in the printer.

 To cancel printing, press the printer's Stop button.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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